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Safe buildings, built responsibly.

Environmental, social, and governance (ESG) isn't a separate workstream at CBG. It sits in the policies our site teams work to every day. This page sets out what those policies say and how we apply them.

The job itself is the social value.

Most of what we do is removing combustible cladding from buildings that people live in. The building stays occupied while we work. The residents behind the scaffold are the first people affected by how we run a site, and the ones who live with the result long after we've gone.

Everything on this page follows from that. Our policies were last reviewed on 14 January 2026 and are held under continual review — they're working documents, not a folder we open at tender stage.

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Reportable Accident Target
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Working Days To Answer A Complaint
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Policies Reviewed Jan 2026
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Golden Thread Review Cycle

Environment

Reduce first. Offset last.

Our Environmental Policy sets objectives and targets annually and reviews them through the year. The order of priority is fixed: avoid the impact, then operate more efficiently, then replace or mitigate what's left. Offsetting is a last resort, used only where a carbon-intensive activity couldn't be avoided by any of those.

  • Environmental objectives and targets set annually, with performance measured against them
  • Waste managed to the hierarchy of control, segregated on site and removed regularly under Duty of Care transfer notes
  • Energy, water and material use cut through reduction, re-use and recycling — in the office as well as on site
  • Environmental considerations built into procurement, not applied after award
  • Travel volume and mode assessed on every scheme, with lower-carbon options taken where the programme allows
  • Compliance with all relevant environmental legislation, including the Environmental Protection Act 1990 and the Waste (England and Wales) Regulations 2011
Considerate site set-up in a residential street

ISO 14001

Waste handled under our environmental management system.

Supplier Reach

The policy is shared with suppliers, partners and consultants.

Encapsulated scaffold to an occupied residential block

Residents

People live here. We work around that.

A Resident Liaison Officer is appointed at project commencement and stays until handover. Residents get a named person, not a site office number.

  • Individual resident assessments and a project information pack issued before work starts
  • Complaints answered within three working days
  • Access to homes, parking and bin stores maintained at all times
  • Working hours agreed and enforced, with scaffold designed around privacy and daylight
  • Fire escape routes kept clear and the building's fire strategy protected throughout

Our people

Anyone can stop the job. That's the policy.

Our Health and Safety Policy gives every employee a formal route to object on safety grounds. If it can't be settled between the parties on site, it goes to the Health and Safety Manager, and then to a director. Nobody is expected to carry out work they aren't trained and experienced to do.

The company objective is zero reportable accidents and incidents. It's set by top management, driven by the director responsible for health and safety, and reviewed at annual management review.

  • Induction covers health and safety, quality and sustainability — for employees, subcontractors and temporary staff alike
  • Training needs assessed against each role, with statutory training provided as a minimum
  • Formal consultation with employees before introducing any measure that affects health and safety
  • An open door policy for employees and contractors, with safety raised directly on site visits
  • Toolbox talks, contract review meetings and site inductions used to communicate every change
CBG operatives working on an occupied residential block

Supply chain

Every subcontractor is assessed before they're engaged.

Our Modern Slavery and Human Trafficking Policy applies to our own recruitment and to every supplier and subcontractor we engage. Suppliers are assessed before appointment and reviewed after it.

Recruitment

Right to work, checked

Eligibility to work in the UK is verified for all employees under a documented recruitment policy, to safeguard against trafficking or anyone being forced to work against their will.

Due diligence

The chain, mapped

We map the supply chain by product, logistics and country of origin, run supplier audits focused on slavery and trafficking, and hold a risk profile for each supplier. Substandard practice gets advice and a recommended action plan, not a quiet exit.

Speaking up

Whistleblowing, without reprisal

Employees can raise concerns about how colleagues are treated, or how our business and supply chain operate, without fear of reprisal. Training is provided to everyone, weighted towards procurement, HR and supply chain roles.

Governance

The golden thread is the governance.

The Building Safety Act requires safety-critical information to be captured, kept accurate and passed on for the life of the building. We run a written Golden Thread Procedure to do it, with a Compliance Officer appointed at project initiation and accountable for the record throughout.

  • A Common Data Environment established at the start of every project, with controlled access, version control and a full audit trail
  • Design information, construction records, change logs, O&M information and compliance evidence held in one place
  • Periodic audits by the Compliance Officer to confirm the record is complete and accurate
  • A final compliance review before records transfer to the client at handover
  • Information retained for the building's whole lifecycle and made available to future owners, residents and regulators
  • The procedure reviewed every six months, or sooner if the regulations change
Golden thread record-keeping on a BSR Gateway project

Quality System

QMS built on ISO 9001:2015 principles, enquiry to handover.

Mandatory

Director-authorised and binding at every level of the business.

Quality sits in the same system.

Our Quality Management System is developed in accordance with the principles of ISO 9001:2015. It covers every part of the business from initial enquiry to final handover, is authorised by the Directors, and adherence is mandatory at all levels of personnel.

We set measurable objectives and targets so improvement can be demonstrated and benchmarked against the industry, rather than asserted.

Our supply chain is held to the same line. Every member is required to demonstrate their own commitment to continual improvement and to work towards CBG's quality objectives.

Documents

The policies behind this page.

Full copies are available on request, along with our insurance details, accreditations and supply chain assessment records.

Reviewed 14 January 2026

Health & Safety Policy

Policy statement, organisation structure and company arrangements. Signed by Matthew Kavanagh-Clarke, Managing Director. Covers the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1999 and CDM 2015.

Reviewed 14 January 2026

Environmental Policy

Commitment, scope and annual objectives covering waste, energy, water, procurement, travel and offsetting. Reviewed by Mustafa Ulla, Operations Director.

Reviewed 14 January 2026

Quality Policy

Integrated QMS following ISO 9001:2015 principles, from initial enquiry to final handover, with periodic senior management review. Reviewed by Mustafa Ulla, Operations Director.

Reviewed 14 January 2026

Modern Slavery & Human Trafficking Policy

Recruitment checks, supply chain due diligence, risk assessment, whistleblowing and training. Reviewed by Mustafa Ulla, Operations Director.

Effective January 2026 · Revision A

Golden Thread Procedure

Five-stage procedure from initiation to post-completion maintenance, covering roles, CDE requirements, quality assurance, training and record retention. Reviewed six-monthly or on regulatory change.

Ongoing

Objectives & targets

Health and safety objectives are set annually by top management and reviewed at management review. Environmental objectives are set annually and reviewed through the year. Both are measurable.

No safety policy will succeed unless it actually involves the work people themselves.
CBG Health & Safety Policy — Section One

Built on safety. Driven by quality.

Tell us about your building — we'll tell you exactly how we'd make it safe.

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